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Germany

+44 7476604596

24/7 Customer Support

Mon - Fri: 9:00 - 17:30

Online store always open

Shipping Policy

1. Order Processing

Orders are processed during normal business hours, Monday through Friday, excluding public holidays.

Processing times generally range from 1–3 business days after payment confirmation.

2. Shipping Coverage

We provide shipping services to approved service areas and may offer regional or international shipping depending on product availability and applicable regulations.

3. Delivery Times

Estimated delivery times:

Location Estimated Delivery
Local Deliveries 1–3 Business Days
National Deliveries 3–7 Business Days
International Deliveries 7–21 Business Days

Delivery estimates are not guaranteed.

4. Shipping Charges

Shipping fees are calculated based on:

  • Delivery destination
  • Product weight
  • Order volume
  • Shipping method selected

Charges are displayed during checkout.

5. Bulk Orders

Large-volume wholesale orders may require special freight arrangements and customized delivery schedules.

6. Delivery Delays

We are not responsible for delays caused by:

  • Customs inspections
  • Weather conditions
  • Transportation disruptions
  • Force majeure events
  • Incorrect customer information

7. Damaged Shipments

Customers should inspect shipments upon delivery and report damages within 48 hours of receipt.

8. Order Tracking

Where available, tracking information will be provided once an order has been dispatched.