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Privacy Policy

1. Introduction

We respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

2. Information We Collect

We may collect:

Personal Information

  • Full name
  • Company name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Tax/VAT information

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics data

3. How We Use Your Information

We use collected information to:

  • Process orders
  • Manage customer accounts
  • Deliver products
  • Provide customer support
  • Improve website performance
  • Send order updates
  • Comply with legal obligations
  • Prevent fraud and unauthorized activities

4. Sharing Information

We may share information with:

  • Shipping carriers
  • Payment processors
  • IT service providers
  • Legal and regulatory authorities where required

We do not sell personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

6. Data Retention

We retain information only as long as necessary to:

  • Fulfill contractual obligations
  • Meet legal requirements
  • Resolve disputes
  • Maintain business records

7. Cookies

Our website may use cookies to:

  • Improve user experience
  • Analyze website traffic
  • Remember user preferences
  • Enhance website functionality

Users may disable cookies through browser settings.

8. User Rights

Subject to applicable laws, users may request:

  • Access to personal data
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction of processing
  • Data portability

9. Contact Information

Privacy inquiries can be directed to:

Email: privacy@sythodistro.com

Need help? Our team is just a message away